Frequently Asked Questions

What is included?

The monthly fee covers personalized primary care through office visits or telemedicine visits, annual wellness exams, well-child exams, sports physicals, school physicals, basic procedures, treatment of acute illness or minor injuries and chronic condition management.

Our affiliated doctors do NOT provide emergency care, sub-specialty care, imaging or hospital care. You should have insurance for those expensive but rare needs. We can refer you for all of these needs, however, and the vendors can bill your insurance.

Does PURE Primary Care see patients of all ages?

Yes!

Each doctor in the network will see the patients of the ages they are residency trained to see. We specifically partner with specialists in Family Medicine who can treat all ages from newborn to seniors. If a doctor is a pediatrician or internist and has age restrictions, it will be noted on their profile.

What if I am hospitalized?

If a patient is hospitalized, their PURE doctor will help coordinate their care with the hospitalist service, but memberships do not include hospital care. Your PURE doctor will help to coordinate your admission and discharge with your hospital team to reduce the chance of medical errors.

What about vaccines?

PURE membership does not include immunizations. Each practice in our network will handle this according to their practice setup. Hybrid practices that bill insurance generally administer routine vaccines and bill your insurance. True DPC practices will have other arrangements to help you obtain required vaccines. Most are readily available at pharmacies and local health departments also, where you may apply your insurance or obtain them at a discount.

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